Description
CONTACT US ONLINE
MAIN PRODUCTS
FAQ
1.Can you make customized designed products?
Yes,we are factory,and can make the products According to your requirements, like the shape,size,color,logo and other details.
2.How to know the item price?
If the products you want are showing on our website or on the picture album,you just tell us
the item No.and your quantity, i will give you the besr price.
If the products need your personal designs and requirements,please tell us the following
information so that we can offer the price immediately.
1) model and measure of the products(you had better have drawings,samples or product photos).
(HD Pixel source file, PSD CDR AI JPEG will be better).
2) quantity and expected time for delivery.
3) if you need sandblasting and inner sculpture,please inform us at the same time.
4) your detailed contact method.
NOTES: Generally speaking,our prices include the Tax for common Gift boxes if there are
no such requirements,please inform us beforehand.
3.What is the minimum order quantity you want?
4.What is your principle for the samples?
We can deliver common samples worth not too much if customers are willing to pay the shipping charges. if samples are made on basis of customers’ needs,we will ask for the samples fees only if we receive the order from you.
if samples involving laser inner sculpture,we will ask some design charges from your side.
5.Normally,how long will it last before delivery?
As usual,one week is enough after your order to deliver your goods, but for some gifts with small quantity and less complicated crafts,we can deliver earlier before the deadline.if customers need urgent orders, we can negotiate the time for delivery but you have to pay some extra expenses.
6.What is the common means of shipping normally?
Normallu, we send samples by Express,but for the order,we use many ways.
if total weight is less than 100kg, we suggeat that choose Express.
if total weight is 100kg to 500kg, we suggeat that choose Air shipping.
if total weight is over 500kg, we suggeat that choose Sea shipping.
but if your time is urgent, we could discuss together,choose the beat.
7.Which payment can be acceptable? and how to do it?
We could accpet the payment be T/T,Western Union and Alipay, for the sample fee, customer should pay in full. for the mass order, customer should pay 40%deposit, the balance should be paid before shipment.
When customer do the payment, may have a little bank charge, customer should bear this.
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