Step 1: Send the text corresponding to the pen.
Step 2: Select a font.
Step 3: Select a pattern/LOGO.
Step 4: Select the location to be lettered.

Note:
Please provide your engraving information “within 24 hours” after payment!
If no engraved text is sent to me within 24 hours, I will send you an unprocessed blank product.

FAQ: 
Can I carve my own logo?
yes,  please send your logo via a chat box, or you can send your logo to my mailbox: 1610629420@qq.com

Please note your (Aliexpress name) in the email, so that I can contact you faster..
After sending the email successfully, please remind me to check.

Note!
Free engraving does not include Customize your own logo.

the “font and pattern” shown in the following pictures are engraved for FREE and included in your purchase.

To order a large number of orders, please contact me to calculate the preferential price.
 

NOTICE:

Our Products:

We use true photos to show our products, what you see, what you get. Size error +-3cm is normal.  The lighting effects color difference is normal.

Our Service:

You may chat with us for any questions via TradeManager, we will respond you right way, If we are not online, please e-mail us, we will get back to you within 24 hours.

Payment:

We accept Escrow, Credit card, Visa, Master, TT and Money bookers. If you need to pay us in other ways, please kindly contact us by email or online TradeManager. Before payment, please double check your delivery information: address, name, zip code, phone numbers etc.

Returns Term:

In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one.

In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.

In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.

Shipment

1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)

2. Orders processed timely after the payment verification.

3. We only ship to confirmed order addresses. Your order address MUST MATCH your     Shipping address.

4. The images shown are not the actual item and are for your reference only.

5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit time may vary, particularly during the holiday season.

6. If you have not received your orderafter 30 days from payment, please contact us. We will trace your order and get back to you asap. Our goal is customer satisfaction!

7. Delivery Time:

Return & Refund

1. You have 7 days to contact us and 30 days to return it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUEA REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS!

Shipping cost is bear by both seller and buyer in half.

2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.

3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.

4. We will bear all the shipping cost if the product(s) is (are) not as advertised.

Guarantee

1. 12 months Manufacturer’s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.

2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN

EXPIRED WARRANTY.

You agree to all of the above-listed policies upon ordering on aliexpress!

Feedback

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction.

It is impossible to address issues if we do not know about them!